Information
Updates
Mar. 24, 2026 12:11 [GMT] From: PlayOnline
Recovery from Account Management System Issues (Mar. 24)

We are pleased to announce that the Square Enix Account Management System issues listed below have been resolved.

We apologise for any inconvenience caused and we thank you for your understanding.

[Date & Time]
Mar. 24, 2026 5:14 to 5:29 (GMT)

[Details]
Unable to login to:
・PlayOnline using a Square Enix Account
・FINAL FANTASY XI forums
・Square Enix Account Management System

[Cause]
Server equipment issue

[Affected Services]
・PlayOnline
・FINAL FANTASY XI forums
・Square Enix Account Management System